The Impact of Our Support

Over the past decade, we've witnessed the profound impact of our work on the lives of countless individuals and families. From humble beginnings, we've grown into a pillar of support for our community, offering not just food assistance, but also hope and dignity to those who turn to us for support.

In our most recent year (October 2022 - September 2023), we faced unprecedented challenges but also achieved incredible milestones. ​

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Stories from the people we support

John’s story is just one of the nearly 1,000 adults we supported during Year 10. Each person we assist has their own unique story, and while John’s experience is personal, it reflects the challenges and resilience shared by so many in our community.

In order to protect our recipients' identities, the names and photos used are not real.

JOHN'S STORY
​​My name is John, I'm 50 years old, and I've been using the food bank since 2017. Until the start of this year, I had no contact with my family, and living here, I often felt like I didn't have a support network. The food bank has been a lifeline for me, providing practical and emotional support.

I remember when I first came into contact with the food bank in 2017 when I was homeless. It was just a warehouse with few staff, and it's incredible to see how it has grown since then.

Over the last two years, I've been working on my substance abuse issues and have been clean from pills I'd used for over 25 years. The team at the food bank has been instrumental in turning my life around. I honestly can't imagine where I would've been without their assistance over the years. When I moved into my flat, it was unfurnished, and I left it that way for three-and-a-half years until, with their help, we got carpets fitted and curtains sourced. They really helped turn things around.

The monthly voucher scheme has also been a great incentive for me; it's helped me to budget better and think about food waste. I think it's sad that a town like Hexham needs a food bank as badly as it does, but I'm grateful for the incredible support provided by the food bank and its staff. They've made a massive difference in my life.